How Your Data is Stored

Detailed information about data storage, retention policies, and how we protect your marketing intelligence.

💾 Storage Infrastructure

Primary Data Store

🗄️

PostgreSQL 14+ Database Cluster

Multi-region redundant architecture with automated daily backups. Supports 10 million+ records per account with sub-second query performance.

Object Storage

🔐

AWS S3 with Server-Side Encryption

Reports, exports, and media files stored with AES-256 encryption. All data in transit uses TLS 1.3. Geographic redundancy across US East and West regions.

Cache Layer

Redis 7.0 Distributed Cache

Session management and frequently accessed data cached with 1 hour TTL. Automatically invalidated upon data updates. Reduces database load by 87%.

📋 Data Organization & Structure

Data Categories

Account Metadata

  • Account credentials (hashed)
  • Connection timestamps
  • Platform-specific IDs
  • Account owner information

Campaign Data

  • Campaign name & ID
  • Budget & spend tracking
  • Performance metrics (CTR, CPC, ROAS)
  • Audience & targeting parameters

Analytics & Insights

  • Historical performance trends
  • AI-generated recommendations
  • Anomaly detection results
  • Custom report data

User & Access

  • User profiles (name, email)
  • Session tokens
  • Activity logs
  • API key information

Data Retention Policy

Active Campaign Data

Kept indefinitely while campaign is active

Real-time metrics, performance history

Historical Analytics

24 months retention

Archived campaign data for reporting and analysis

Session & Access Logs

90 days retention

Login activity, API calls, data access records

Temporary Exports

30 days retention

Generated reports and CSV exports automatically deleted

Deleted Account Data

30-day recovery period

After that, permanently deleted from all systems

🌍 Geographic Data Location

Primary Region: US-EAST-1

Default location for all new data. N. Virginia AWS region with 99.99% uptime SLA.

✓ Primary Database

✓ Object Storage

✓ API Servers

Backup Region: US-WEST-2

Real-time replication for disaster recovery. Oregon AWS region with automatic failover.

✓ Read Replica Database

✓ Backup Storage

✓ Failover Servers

GDPR & Privacy: All data is stored on US-based servers. Users from EU can request data transfer to EU-based storage (Ireland region) for GDPR compliance.