Security & Data Protection

Enterprise-grade security practices protecting your marketing data with military-level encryption and compliance standards.

🔐 Encryption Standards

Data at Rest

AES-256-GCM Encryption

All data stored in databases and object storage encrypted with AES-256-GCM (Galois/Counter Mode). Each database record has a unique encryption key.

Key Management Service (KMS)

Encryption keys managed by AWS Key Management Service with automatic key rotation every 90 days. Hardware security module (HSM) backed.

File System Encryption

EBS volumes encrypted with AWS-managed keys. All temporary files and caches purged immediately after processing.

Data in Transit

TLS 1.3 Protocol

All client-server communication encrypted with TLS 1.3. ECDHE key exchange with AES-256-GCM cipher suite. Perfect forward secrecy enabled.

Certificate Pinning

Mobile applications implement certificate pinning to prevent man-in-the-middle attacks. Server certificates renewed every 60 days.

HSTS Policy

HTTP Strict-Transport-Security enabled with 12-month max-age and includeSubDomains directive.

End-to-End Encryption

Sensitive Fields

API keys, OAuth tokens, and credentials encrypted with RSA-2048 before storage. Can only be decrypted by authorized service workers.

🔑 Access Control & Authentication

Authentication Methods

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OAuth 2.0

Industry-standard OAuth 2.0 implementation for third-party integrations. Authorization Code Flow with PKCE protection.

📱

Multi-Factor Authentication (MFA)

TOTP-based MFA using RFC 6238 standard. Mandatory for accounts with administrative privileges. Backup codes provided during setup.

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JWT Tokens

JWT-based session tokens with RSA-256 signing. 1-hour access token expiration with 7-day refresh token rotation.

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API Key Management

Scoped API keys with granular permission sets. Rate limiting: 10,000 requests/hour per key. Automatic key rotation recommended every 6 months.

Authorization & Permissions

Role-Based Access Control (RBAC)

• Admin: Full platform access, user management, billing controls

• Manager: Campaign management, report generation, team member access

• Analyst: Read-only access to analytics and reports

• Viewer: Dashboard access only, no data export

Least Privilege Principle

All service accounts run with minimum required permissions. Regular access reviews conducted quarterly. Unused accounts disabled automatically after 90 days.

✅ Compliance & Certifications

SOC 2 Type II

Certified

Annual audit completed

GDPR Compliant

Certified

Data Processing Agreement signed

CCPA Compliant

Certified

ISO 27001

In Progress

Expected Q3 2026

Security Audits: Third-party penetration testing conducted bi-annually by certified security firms. Vulnerability disclosure program active with bug bounty rewards.

🚨 Incident Response & Monitoring

24/7 Security Monitoring

Real-time threat detection using SIEM (Security Information and Event Management) systems. Automated alerts for suspicious activities with sub-5 minute response time.

Incident Response Team

Dedicated security team on call 24/7. Incident response SLA: Critical issues resolved within 1 hour, High priority within 4 hours. Regular incident drills conducted monthly.

Breach Notification

In case of security incident affecting user data, we commit to notifying affected users within 48 hours. Compliance with GDPR Article 33 and state data breach laws.

Infrastructure Protection

DDoS protection via AWS Shield Standard (unlimited). Web Application Firewall (WAF) blocks 99.9% of attacks. Regular backup testing with RTO of 4 hours and RPO of 1 hour.

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